Bay Valley Resort Bay City, Bay City

My stay was quite disappointing overall. While the hotel has some character, it really needs to improve its facilities and service. The lack of basic amenities like microwaves and fridges in the rooms was a major letdown, especially at the price we paid. I had a frustrating experience with customer service, but I did appreciate some efforts made by the staff to be accommodating.

I had a pretty disappointing experience at this hotel. While there are a couple of nice features, like the beautiful setting and good food when you can get it, there were major issues with customer service and maintenance. The rooms were outdated and lacked basic amenities like fridges, and the front desk was rarely staffed. Considering the price, it just didn't feel worth it.

My stay at Bay Valley Resort was quite disappointing. While the view of the golf course was lovely and the food was good when available, the lack of basic amenities and poor service overshadowed the positives. Cleanliness was lacking as the rooms were not cleaned during my stay, and the staff's availability was inconsistent. For the price, I expected much better service and facilities.

I had mixed feelings about my stay. The hotel is trying to recover from the pandemic and the staff went out of their way to make me comfortable, which I appreciated. The golf course was beautiful, but the lack of functioning amenities, like the on-premise dining options, was disappointing. The absence of Wi-Fi in our wing was frustrating, and our room felt old and in need of some serious TLC.

I had a frustrating experience at this hotel. While the location is appealing and the room was clean, the service left much to be desired. My family and I faced several issues, including lack of amenities and unresponsive management. Overall, I can't recommend this place due to the poor customer service and outdated facilities.